Transport - Training - Recruitment Overview
Pertemps Driver Training (PDT) delivers nationwide driver training services, relying on a network of independent instructors. As demand grew, they needed a digital solution to manage bookings, communications, and instructor availability more efficiently.
Element78 built a custom CRM-integrated portal to automate and streamline operations at scale.
Discovery & Requirements
We started with a blank slate, working with PDT to:
- Define new digital workflows for training requests and instructor matching.
- Identify key data points for availability, accreditation, and communication.
- Ensure scalability for hundreds of monthly bookings.
Designing for Efficiency
Our portal design enabled:
- Real-time visibility of instructor availability and qualifications.
- Two-way messaging between internal teams and instructors.
- Automation of key booking and scheduling tasks.
Development & Delivery
We delivered a Microsoft Dynamics based solution with:
- A fully integrated web portal.
- Live booking management and instructor engagement tools.
- Scalable infrastructure to support over 2,000 bookings per month.
Impact
The platform has:
Reduced admin overhead and manual processes.
Improved instructor engagement and response times.
Enabled Pertemps to scale their services with confidence.
Let's talk!
For the past 20 years, we’ve helped countless businesses evolve and grow—and we’d love to do the same for you!
Whether you're exploring new technology or ready to bring a project to life, our team is here to help. Get in touch for a free 1-hour consultation, and let’s start making things happen!
