Simplifying Complexity for a Leading Veterinary Institution

Langford Vets, a leading veterinary teaching institution and research centre, offers specialist care across small animals, farm animals, and equine services. Despite their expertise, their digital presence was fragmented and difficult to navigate—for both users and internal teams.

Element78 partnered with Langford Vets to deliver a modern, user-centric website that reflects the breadth of their services and simplifies access to vital information.

We conducted a detailed discovery process to:

• Understand the needs of multiple business units.
• Identify pain points in the existing site’s navigation and content management.
• Align stakeholder expectations across departments.

This ensured the new platform would serve both internal teams and external users effectively.

Our design focused on:

• An intuitive structure to help users find relevant services quickly.
• A modern visual identity aligned with Langford Vets’ reputation.
• Flexible CMS approach that empowers the internal team to manage content with ease.

The result is a site that supports both clinical excellence and operational efficiency.

We rebuilt the site on the latest version of Umbraco, delivering:

• A modular, scalable platform.
• Improved content workflows for the web team.
• Enhanced user journeys for pet owners, farmers, and referring vets.