Privacy policy
This privacy policy sets out how Element 78 Solutions Ltd uses and protects any information that you give us when you use this website.
Element 78 Solutions Ltd is committed to ensuring that your privacy is protected. Should we ask you to provide information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy statement.
We may update this policy from time to time by amending this page. You should check this page occasionally to ensure that you are happy with any changes.
This policy was last updated in November 2025.
What we collect
We may collect the following information:
Information you provide
-
Name and contact details such as email address and phone number
-
Job title if provided
-
Information submitted via enquiry forms or email
Information collected automatically
-
IP address, browser type and device information
-
Pages visited and time spent on our site
-
Referring websites
-
Cookie data used for analytics, website performance and personalisation
We only collect personally identifiable information when you choose to provide it, except for basic technical data required for security and analytics.
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and for the following reasons:
-
Responding to enquiries
-
Internal record keeping
-
Improving our website, products and services
-
Sending marketing communications where we have your consent or legitimate interest
-
Customising the website based on your interests
-
Maintaining website security and performance
We do not sell your personal information.
Security
We are committed to ensuring that your information is secure. To prevent unauthorised access or disclosure, we have placed suitable physical, electronic and managerial procedures to safeguard the information we collect online.
How we use cookies
We may collect technical information such as your IP address, operating system and browser type for analytics and system administration.
Cookies help us understand how visitors use our website and allow us to provide a better and more personalised experience. Cookies enable us to estimate visitor numbers, recognise returning visitors, store preferences and improve overall website functionality.
We may also use analytics services such as Google Analytics to track page visits, time spent on each page, how you arrived at the site and general visitor behaviour patterns.
You can accept or decline cookies through your browser settings.
We comply with the Privacy and Electronic Communications Regulations (PECR) in relation to the use of cookies and electronic marketing communications.
Links to other websites
Our website may contain links to other websites of interest. Once you leave our site, we do not have control over external websites. We cannot be responsible for the protection or privacy of any information you provide while visiting such sites. You should review the privacy policy applicable to the website in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
-
Use any opt out options on forms when submitting information
-
If you have previously agreed to receive marketing, you may opt out at any time by contacting enquiries@element78.co.uk
We will not sell, distribute or lease your personal information to third parties. We may share information with trusted service providers who act as data processors, such as website hosting and analytics partners. These processors act only under our instructions.
If you believe that any information we hold about you is incorrect or incomplete, please contact us and we will promptly correct it.
Your data protection rights
Under UK GDPR and the Data Protection Act 2018, you have the right to access the personal data we hold about you, request correction or deletion of your information, object to or restrict how we process your data, withdraw consent where applicable, request data portability, object to direct marketing and lodge a complaint with the Information Commissioner’s Office.
To exercise any of these rights, enquiries@element78.co.uk
Contact us
Element 78 Solutions Ltd
Towngate House, 2 to 8 Parkstone Road, Poole, BH15 2PW
Telephone: +44 (0)117 287 0032
Email: enquiries@element78.co.uk