These are the terms and conditions subject to which you may use the website operated and provided by Element 78 Solutions Ltd.
Element 78 Solutions Ltd is committed to protecting the privacy of its web site visitors. This statement sets out our privacy policy in regard to collecting, holding and using personal and corporate information that you provide to us via this website.
By accessing and using this website you are indicating your acceptance to be bound by these terms and conditions, and you re-affirm that acceptance every time you access the website.
- Address: Element78, Desklodge House, 2 Redcliffe Way, England, BS1 6NL
- Telephone: +44 (0)117 287 0032
- Email: hello@element78.co.uk
- VAT number: 811 5281 58
- Company number: 05177937
Capturing personal data
We do not capture personal information without your knowledge or permission.
We do not share this data with any third parties.
If you have provided us with these details we may send you additional information we believe will be of interest via email or post. This information may be company-specific or more general marketing.
As well as ensuring all email communications contain details on how to remove yourself from our distribution list, you also may at any time ask us to remove your name and related details from our database.
In line with the Data Protection Act 1998, at any time you may contact us at enquiries@element78.co.uk to request the review and updating of your information.
Chatbot
Our website includes a chatbot feature designed to assist users with questions, provide information, and enhance user experience. When interacting with the chatbot, we may collect the content of your messages, your IP address, browser type, and any personal information you choose to provide.
We use the information collected via the chatbot to provide responses, improve customer service, and enhance the performance of our chatbot system. Our chatbot functionality is powered by Microsoft’s CoPilot service.
Cookies
A cookie is a small file which needs permission to be placed on your computer's hard drive. Once you agree, the file is saved, and the cookie can help analyse web traffic or lets us know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Please check this page from time to time as we may update this policy. This privacy policy was updated in June 2025.
If you have any questions or concerns regarding our privacy policy, please send an email with the subject 'Privacy Policy' to enquiries@element78.co.uk.